1. General Provisions
The original language of the Website is Russian. All other languages are a copy of the site and the distortion of information is not legally binding.
2. The concepts
2.1 Automated processing of personal data - processing of personal data using computer technology;
2.2 Blocking personal data - temporary termination of the processing of personal data (unless the processing is necessary to clarify personal data);
2.3 Web site - a set of graphic and information materials, as well as computer programs and databases, ensuring their availability on the Internet at a network address https://freeins.com.ua/;
2.4 Personal Information Information System - the totality of the personal data contained in the databases, and the information technologies and technical means that ensure their processing;
2.5 Anonymization of personal data - actions, as a result of which it is impossible to determine without the use of additional information the ownership of personal data to a specific User or other personal data subject;
2.6 Processing personal data - any action (operation) or set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
2.7 Operator - a state body, municipal body, legal or natural person, independently or jointly with other persons, organizing and (or) processing personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data;
2.8 Personal data - any information relating directly or indirectly to a specific or determined Website User https://freeins.com.ua/;
2.9 User - any website visitor https://freeins.com.ua/
2.10 Providing personal data - actions aimed at disclosing personal data to a specific person or a certain circle of persons;
2.11 Personal data dissemination - any actions aimed at the disclosure of personal data to an indefinite number of persons (transfer of personal data) or to acquaintance with personal data of an unlimited number of persons, including the publication of personal data in the media, posting on information and telecommunication networks or providing access to personal data in any other way;
2.12 Cross-border transfer of personal data - the transfer of personal data to the territory of a foreign state to the authority of a foreign state, to a foreign individual or foreign legal entity;
2.13 Destruction of personal data - any actions as a result of which personal data is permanently destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) as a result of which material carriers of personal data are destroyed.
2.14 A discount - the amount by which the sale price of a product / service is sold to the User and / or provided to the User under individual conditions.
2.15 Individual conditions - insurance conditions that the Operator may provide to the User at will.
2.16 Cookie - a piece of data created by the Website and stored on the Participant's computer in the form of one or more files. Cookies do not contain personal data and may be blocked by the Member at any time.
3. The Operator may process the following personal data of the User (when working with the Website)
3.1 Surname, name, patronymic;
3.2 Email address;
3.3 phone numbers;
3.4 Data of personal documents (passport, identification code, etc.)
3.4 The site also collects and processes anonymous data about visitors (including cookies) using Internet statistics services (Yandex Metric, Google Analytics and others).
3.5 The above data are further incorporated by the general concept of Personal Data in the text of the Policy.
4. The Operator may process the following personal data of the User (upon execution of the insurance contract (policy))
4.1 Passport of a citizen of Ukraine (or ID-card);
4.2 Foreign passport (foreign passport);
4.3 Driver's license (license);
4.4 Identification Code (TIN);
4.5 Passport of a citizen of any country in the world;
4.6 Technical passport of the vehicle (data sheet);
4.7 Other data that is necessary for a specific insurance contract, which are specified directly in the insurance contract.
5. Purpose of processing personal data
5.1 Purpose of processing user personal data - informing the User by sending emails, messages or calls, as well as other possible means of communication; conclusion, execution and termination of civil law contracts; conclusion, execution and termination of insurance contracts (policies); providing the User with access to services, information and / or materials contained on the website;
5.2 The Operator also has the right to send the User notifications about new products and services, special offers and various events. The user can always refuse to receive informational messages by sending an email to the Operator at firstname.lastname@example.org with the note “Refusal of notifications about new products, services, special offers or reminders of the expiration of the contract”.
5.3 Anonymized data of Users, collected using Internet statistics services, are used to collect information about the actions of Users on the site, improve the quality of the site and its content.
5.4 User’s personal data (including cookies) can be used by advertising companies (Google and others) to provide the most relevant advertisements on the Internet.
6. Legal basis for the processing of personal data
6.1. The Operator processes the User’s personal data in case of filling and / or sending by the User independently through special forms located on the website. https://freeins.com.ua/. By filling out the appropriate forms and / or sending your personal data to the Operator, the User expresses his consent to this Policy.
6.3 The Operator processes the User’s personal data if they are sent by the User independently through instant messengers (Viber, Telegram, WhatsApp and others), by e-mail or other possible data transfer options. By sending relevant documents that disclose the User’s personal data to the Operator, the User expresses his consent to this Policy.
7. The procedure for the collection, storage, transfer and other types of processing of personal data
The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
7.1 The operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
7.2 The User’s personal data will never and under no circumstances be transferred to third parties, with the exception of cases related to the implementation of applicable law.
7.3 In case of revealing inaccuracies in personal data, the User can update them independently by sending a notification to the Operator to the Operator's e-mail address email@example.com marked "Updating personal data".
7.4 The period for processing personal data is unlimited. The user can at any time revoke his consent to the processing of personal data by sending a notification to the Operator via e-mail to the Operator's email address firstname.lastname@example.org with the note “Revocation of consent to the processing of personal data”.
8. Cross-border transfer of personal data
8.1 The operator, prior to the start of cross-border transfer of personal data, is obliged to make sure that the foreign state in whose territory it is supposed to transfer personal data provides reliable protection of the rights of subjects of personal data.
8.2 Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if there is a written consent of the personal data subject to the cross-border transfer of his personal data and / or the execution of the contract to which the personal data subject is a party.
9. Rights and obligations of the Operator
9.1 The Operator is obliged:
9.1.1 Provide the User with services of adequate quality
9.1.2 Objectively inform the User about the services and conditions presented on the site
9.2 The Operator has the right:
9.2.1 Unilaterally suspend the provision of services in accordance with this agreement in case of violation by the User of the terms of this agreement
9.2.2 Other rights in accordance with the current law of Ukraine and this agreement
10. Rights and obligations of the User
10.1 The user is obliged:
10.1.1 Timely pay and receive the order on the terms of this agreement
10.1.2 Get acquainted with the information specified on this site
10.2 The user has the right:
10.2.1 Place an order on the website through the appropriate forms
10.2.2 Require the Operator to provide services in accordance with this agreement
10.2.3 Other rights in accordance with the current legislation of Ukraine and this agreement
11. Website Prices
11.1 All prices indicated on the Website are informational and cannot be regarded as official prices for insurance services;
11.2 The Website Operator has the right to provide or not provide discounts to the User;
11.3 The price calculated in the calculator may differ from the real (specified in the insurance contract) insurance price.
12. Work with insurance companies
12.1 The operator is an insurance agent and provides services to insurance companies;
12.2 The Operator provides insurance services / products of insurance companies on the basis of concluded contracts (or powers of attorney issued by insurance companies);
12.3 The operator has the right to use advertising elements (including logos, branded colors, fonts, etc.) of the insurance companies with which the contract has been concluded, in the event that the insurance company has given permission to do so.
13. List of insurance companies with which the Operator works
13.1 Knyazha Insurance Company (KNIAZHA VIENNA ISURANCE GROUP), which is part of the VIG insurance group (VIENNA INSURANCE GROUP).
13.2 TAS Insurance Group
13.3 PRAT "INSURANCE COMPANY" VUSO "
13.4 AT "IC" INGO "
13.4 AT "SK" ARKS "(ARX)
13.5 ALC "SK" Guardian "
13.6 PAT IC "Ukrainian Insurance Company"
13.7 PrAT IC "Ukrainian Insurance Standard"
13.8 PrJSC IC "PZU Ukraine"
13.9 PJSC "NASK" ORANTA "
13.10 PrAT "IC" INTER-PLUS "
14. Ordering procedure
14.1 To place an order, the User can use the registration forms on the site on the corresponding pages of the site or by contacting the manager in the chat or messenger (specified in the contacts section)
14.2 The processing time for a completed order by the Operator is up to 3 working days
15. Shipping and payment
15.1 Delivery of printed insurance contracts / policies is carried out by the services of New mail throughout Ukraine and by courier in Kharkov;
15.2. Delivery of electronic policies is carried out by e-mail, via online chat or instant messengers
15.3 The User does not pay for delivery services in cases where the delivery of insurance contracts / policies is carried out to the New Post office throughout Ukraine or by courier within the city of Kharkiv when ordering for an amount of at least UAH 500.
15.4 Payment for insurance contracts / policies is carried out by transferring personal funds according to the details of the Operator (including through the payment system (LiqPay)) or in cash upon receipt of the insurance contract / policy.
15.5 Payment through the LiqPay payment system is made by issuing an invoice by e-mail from the Operator
15.6 Payment for insurance contracts / policies is carried out prior to the execution of the insurance contract / policy;
15.7 Shipping cost when renewing the insurance policy:
15.7.1 Delivery by New mail - according to the tariffs of New mail;
15.7.2 By courier within the city of Kharkiv - 100 UAH.
15.7.3 Electronic policies - the first renewal is free of charge and 100 UAH / for each subsequent renewal
16. Terms of termination of the insurance contract / policy and refund
16.1 The user has the right to terminate the insurance contract / policy in accordance with the terms of the contract / insurance policy.
16.2 The procedure for terminating the insurance contract / policy is carried out in accordance with the insurance contract / policy signed by the Operator and the User.
16.3 A refund for a completed contract is possible in this case:
16.3.1 In full on the day of execution of the insurance contract / policy from the Operator
16.3.2 In full from the insurance company prior to the commencement of the contract / insurance policy
16.3.3 Partial refund from the insurance company for the remainder of the insurance period
17. Final provisions
17.1 The user can receive any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail email@example.com;
17.2 This document will reflect any changes in the personal data processing policy by the Operator. The policy is valid indefinitely until it is replaced by a new version.
17.3 The current version of the Policy is freely available on the Internet at https://freeins.com.ua/privacy-policy/.